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Careers

Check this space for opportunities to join our growing team!

Our Team

Join the team at GENLED Brands™ and prepare to light up the world! GENLED Brands™ manufactures state-of-the-art solutions for architectural and signage lighting customers around the globe. Our business is driven by innovation and collaboration. We foster a teamwork environment where your success is our success. If you’re ready to take your career to the next level, check out our job openings and apply today!

Can you help us put our customers first? Are you an upbeat, positive-thinking problem solver who isn’t happy until their customer is happy? Then we want to meet you! GENLED Brands is seeking a full-time (40 hrs./week) Customer Service Representative who will be responsible for assisting customers with new and current orders by responding to quote and pricing requests and providing product sales and service support to our customers, vendors and our sales team. A successful Customer Service Representative can remain professional and courteous at all times while offering timely and accurate assistance. We need someone who knows that no problem is too big (or too small) to provide our partners with stellar assistance. If that someone is you, please send a resume and cover letter to hiring@GENLEDBrands.com for immediate consideration!

Responsibilities

  • Build rapport with our clients (new or existing) through email and over the phone.
  • Discover client needs and provide exceptional customer service.
  • Confirm and enter new purchase orders into our computer system.
  • Process order fulfillment for domestic and international orders.
  • Respond to any customer inquiries and requests.
  • Bridge communication between customers and production department.
  • Handle post-sales issues.
  • Handle miscellaneous duties including entering product codes, assisting sales staff, etc.

Requirements

  • Bachelor’s Degree (preferred)
  • 3+ years of customer service experience (LED lighting industry preferred)
  • Proficiency in MS Dynamics Great Plains
  • Knowledge of Microsoft Office Suite
  • Familiarity with inventory and order processing software
  • Good phone etiquette and strong customer service skills
  • Ability to respond to client needs in a positive manner while maintaining professional demeanor
  • Excellent verbal and written communication and interpersonal skills
  • Solid teamwork abilities to contribute to a positive environment
  • Attention to detail
  • Strong organization and time management skills
  • Problem-solving abilities
  • COVID-19 vaccination

GENLED Brands seeks an Accounting Assistant (temp to possible full time) to provide accounting and administrative support to the Finance Department. This role requires an individual with strong attention to detail, work ethic and communication skills. Our next Accounting Assistant will be a quick learner, responsible for handling vendor invoices, daily maintenance of reports and spreadsheets and various other accounting functions. Submit resume and cover letter to hiring@GENLEDBrands.com. 

Responsibilities

  • Handling accounts payable invoices from suppliers and vendors 
  • Ensuring vendor discounts and concessions are properly utilized 
  • Maintaining orderly financial filing system  
  • Daily maintenance of reports and spreadsheets  
  • Other accounting and ad-hoc duties as assigned

Requirements

  • Bachelor’s Degree in Accounting 
  • 3 to 5 years of accounting experience 
  • Experience in a manufacturing environment preferred  
  • Experience with Microsoft (Word, Excel, Outlook, Dynamics GP) 
  • Ability to multi-task in a fast-paced office 
  • Self-motivated, able to work unsupervised  
  • Ability to meet strict deadlines  
  • Highly organized and technologically adept

The Inventory Manager maintains daily records for invoices and shipments to identify products that need to be replenished, tracking inventory with lists and inventory management/supply chain software that calculates monthly demands at the GENLED Brands global headquarters in East Rutherford, NJ. This role requires an individual with strong organizational skills and exceptional communication skills. If you’re ready to manage inventory for two busy and exciting international LED manufacturers, click HERE to apply! 

Responsibilities

  • Design and implement inventory tracking system to optimize inventory control. 
  • Create and implement standard operating procedures. 
  • Examine levels of raw materials and supplies to determine needs. 
  • Document daily shipments and deliveries to replenish inventory. 
  • Create detail reports for adjustments, inventory operations and stock levels.
  • Evaluate new inventory, ensuring it is ready to ship.
  • Hire and train new employees as needed.
  • Other responsibilities as assigned. 

Requirements

  • BS degree or equivalent industry work experience
  • 2-5 years in general inventory management
  • Demonstrated work history with successful advancement
  • Strong knowledge of spreadsheet (MS Excel) and word processing (MS Word) software
  • Microsoft Dynamics GP (Great Plains) knowledge a plus
  • Exceptional communication skills
  • Team-oriented, “can-do” attitude with personal accountability for issues and problems
  • Ability to learn and apply new information
  • Strong organizational, leadership and problem-solving skills 

The Accounting Specialist/Europe provides accounting and finance support to the Finance Department regarding GENLED Brands business in the EU. This role, a hybrid remote position with attendance in our Amsterdam office 2-3 days per week, requires an individual to have a great attention for detail, strong work ethic and excellent communication skills. This person will be responsible for purchase orders, vendor invoices, interacting with customers, payroll processing and various other accounting functions. If you are a critical thinker and problem solver, we want to meet you. Click HERE to apply! 

Responsibilities

  • Match purchase orders, receipt documents and vendor invoices to ensure accuracy of accounts payable and inventory balances. 
  • Work closely with department heads to appropriately code payables. 
  • Review all vendor invoices for appropriate documentation and approval. 
  • Enter vendor invoices into Microsoft GP ERP system daily. 
  • Ensure intercompany payables are accurately entered in a timely fashion. 
  • Respond to vendor inquiries. 
  • Reconcile vendor statements. Research and correct any discrepancies. 
  • Validate that customer purchase orders are accurately translated to internal sales orders. 
  • Create and send customer invoices daily. 
  • Interact with customers regarding past due invoices. 
  • Respond to customer inquiries. 
  • Research and correct customer invoicing discrepancies. 
  • Cash application to customer accounts in Microsoft GP ERP system daily. 
  • Process payroll. 
  • Assist with other duties as assigned. 

Requirements

  • Bachelor’s Degree in Accounting, Finance or Business 
  • 5 to 7 years of experience in accounting 
  • Strong work ethic, initiative and ability to multitask 
  • Strong attention to detail and organizational skills 
  • Self-motivated “can-do” attitude and ability to work without supervision 
  • Demonstrable effort to meet and exceed internal/external client expectations 
  • Strong written and verbal skills 
  • Aptitude for learning and applying new information quickly 
  • Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook) 
  • Experience in MS Dynamics Great Plains 
  • Proficiency in English (required) 
  • Ability to work from our Amsterdam office 2-3 days per week
  • Accounting experience in international companies (preferred)
  • Ability to stay focused and work well in fast-paced, high-volume environment 

GENLED Brands seeks to a full-time sales rep in France. This exciting opportunity will allow the successful candidate to represent our two global brands: the LED signage lighting company AgiLight and the custom architectural LED lighting manufacturer Acolyte. This position is responsible for creating sales opportunities and winning business from targeted sign companies, lighting designers, display manufacturers, specialized distributors, etc. This will require daily exchange with the company customer base to build rapport with distributor sales teams and to increase product awareness. Execution of this role involves time and territory planning, on-site sales calls, introduction of new products, application consultation, operational pricing, claims management, collection and reaching sales goals.  The successful candidate will receive training on GENLED Brands sales processes, LED technology, and AgiLight and Acolyte products. The successful candidate will have a proven ability to fill the sales pipeline with opportunities, grow the hit-rate across those opportunities, accurately forecast sales 3 months out, and grow the conversion rate from quotes to collections. Click HERE to apply!

Responsibilities

  • Find new customers and grow existing partnerships.
  • Break down annual business plan for development of existing accounts in line with overall company objectives. Review quarterly with sales management.
  • Efficiently manage time and territory to cover the customer base.
  • Maintain detailed on-going customer records through CRM software. Take ownership for accuracy of account and contact data.
  • Build a strong understanding of the applications where the company’s products provide the greatest benefit and value for the customer.
  • Track and communicate market trends, competitive offerings, operational issues, and opportunities on a global level. Exchange experiences and success stories within global sales team.
  • Provide periodic sales forecasts for assigned sales territory.
  • Develop strong relationships with the company’s customers, distribution network, specifiers and influencers.
  • Orchestrate customer interaction with Finance and Quality departments as needed.
  • Perform other tasks as directed by management.

Requirements

  • Self-motivation, persistence, and ability to independently manage various activities
  • Strong drive to achieve business objectives
  • 3+ years working experience in sales, business development, key account management, or similar.
  • Competence in MS Office Suite (Outlook, Excel, PowerPoint).
  • Excellent presentation and written communication skills
  • Strong problem-solving skills
  • Proficiency in French and English
  • Proven track record in the signage or architectural lighting industry is a plus
  • Education in electrical engineering or electronics is a plus

GENLED Brands seeks to a full-time sales rep in Germany. This exciting opportunity will allow the successful candidate to represent our two global brands: the LED signage lighting company AgiLight and the custom architectural LED lighting manufacturer Acolyte. This position is responsible for creating sales opportunities and winning business from targeted sign companies, lighting designers, display manufacturers, specialized distributors, etc. This will require daily exchange with the company customer base to build rapport with distributor sales teams and to increase product awareness. Execution of this role involves time and territory planning, on-site sales calls, introduction of new products, application consultation, operational pricing, claims management, collection and reaching sales goals.  The successful candidate will receive training on GENLED Brands sales processes, LED technology, and AgiLight and Acolyte products. The successful candidate will have a proven ability to fill the sales pipeline with opportunities, grow the hit-rate across those opportunities, accurately forecast sales 3 months out, and grow the conversion rate from quotes to collections. Click HERE to apply!

Responsibilities

  • Find new customers and grow existing partnerships.
  • Break down annual business plan for development of existing accounts in line with overall company objectives. Review quarterly with sales management.
  • Efficiently manage time and territory to cover the customer base.
  • Maintain detailed on-going customer records through CRM software. Take ownership for accuracy of account and contact data.
  • Build a strong understanding of the applications where the company’s products provide the greatest benefit and value for the customer.
  • Track and communicate market trends, competitive offerings, operational issues, and opportunities on a global level. Exchange experiences and success stories within global sales team.
  • Provide periodic sales forecasts for assigned sales territory.
  • Develop strong relationships with the company’s customers, distribution network, specifiers and influencers.
  • Orchestrate customer interaction with Finance and Quality departments as needed.
  • Perform other tasks as directed by management.

Requirements

  • Self-motivation, persistence, and ability to independently manage various activities
  • Strong drive to achieve business objectives
  • 3+ years working experience in sales, business development, key account management, or similar.
  • Competence in MS Office Suite (Outlook, Excel, PowerPoint).
  • Excellent presentation and written communication skills
  • Strong problem-solving skills
  • Proficiency in German and English
  • Proven track record in the signage or architectural lighting industry is a plus
  • Education in electrical engineering or electronics is a plus

This exciting position will provide direct support to the Sales Team for a specified region. This person should have an understanding of Inside Sales and possess exceptional customer service and communication skills. Daily activities will consist of communication with internal and external customers and execution of product orders. The ideal candidate will be highly motivated with a focus on working with customers to service all their needs. Order entry, shipping software and sign industry knowledge are preferred. This position will receive training on AgiLight Inside Sales Team standard operating processes, LED signage technology, AgiLight products and product layouts. Click HERE to apply!

Responsibilities

  • Represent AgiLight in a positive and professional manner at all times.
  • Communicate clearly and effectively with internal and external customers to provide support and build solid customer relationships.
  • Coordinate regional sales activities with Outside Sales Team and prepare for weekly sales calls.
  • Provide accurate and timely product estimates to customers.
  • Manage daily customer orders in a timely manner (receive and confirm all orders with customer, provide shipment tracking or order status if on back order).
  • Proactively participate in daily shipping activities to include preparing shipping documents, ensuring accuracy and returning paperwork to the warehouse to meet deadlines.
  • Establish and conduct regular customer review calls while building follow-up action plans tracked in CRM system.
  • Perform other duties as assigned by your manager or as requested by upper management.
  • Maintain detailed supplier records on an on-going basis and provide additional written detail on important supplier developments or feedback by request.
  • Proactively participate in key business development and planning discussions with senior management.

Requirements

  • Fluency in English and German, French, Spanish or Italian
  • Inside Sales and Customer Service skills
  • Working knowledge of Microsoft Office and Order Entry software (preferred)
  • Working knowledge of Microsoft Dynamics CRM (preferred)
  • Working knowledge of shipping software for UPS , FedEx, DHL and freight carriers (preferred)
  • Sign industry experience (strongly preferred)
  • LED lighting experience (strongly preferred)
  • Self-motivated, able to independently manage various activities with minimal supervision
  • Drawing background (preferred)

GENLED Brands is looking for a full-time Shipping Manager to work in our East Rutherford, NJ, headquarters. This position will report to the Warehouse Manager and will be responsible for logistical planning, pick/pack and scheduling for outgoing orders to meet customers’ requirement. The ideal candidate will have prior experience in shipping (receiving is a plus) for domestic and international freight. The functions of this position demand consistency, high attention to detail, accuracy and strong organizational skills. Click HERE to apply!

Responsibilities

  • Utilize knowledge to plan, quote, dispatch LTL and Truckload carriers to end users.
  • Interact with various freight forwarders to schedule pickup and delivery.
  • Work with carriers to alleviate refused deliveries, damaged freight issues and freight claims. 
  • Prepare export documents for international shipments according to company procedures, guidelines and Export Administration Regulations (EAR).
  • Monitor customs clearance and regulatory holds and follow up with customers as needed.
  • Ensure coordination of required paperwork/documentation including bill of lading, address label, Certificate of Conformity (CofC), duties, domestic tax invoices, shipping information and carriage terms.
  • Assemble orders and prepare goods for shipment.
  • Record shipment data including weight, charges and space availability.
  • Complete shipping reports.
  • Effectively and promptly communicate (verbally and electronically) all applicable load concerns, special considerations, customer service complaints, etc., to warehouse management.
  • Ensure that all system transactions are accurate and timely to reflect correct inventory position at any time.
  • Maintain a clean, neat, member-ready area.
  • Perform other miscellaneous duties as requested, directed or assigned.

Requirements

  • 3+ years of domestic and international shipping experience (receiving is a plus)
  • Knowledge of international shipping guidelines and customs procedures (mandatory)
  • Basic Microsoft Office skills
  • Forklift experience (certification is a plus)
  • Experience with Warehouse Management Systems
  • Experience with MS Dynamics Great Plains
  • Ability to multitask in a fast-paced environment
  • Ability to adapt to changing organizational and operational needs
  • Strong communication skills and teamwork mentality

GENLED  Brands™ seeks an experienced LED Technician to join our team full time in East Rutherford, N.J. The LED Technician will primarily be responsible for assembling and building orders, as well as maintaining daily shop flows. Position offers excellent benefits and competitive salary commensurate with experience. Click HERE to apply!

Responsibilities

  • Build and assemble new LED product orders.
  • Solder, label, and cut LED products including aluminum channels.
  • Rebuild or repair products with RMA issues.
  • Various shop duties as needed.

Requirements

  • 1-2 years previous experience in LED manufacturing
  • Attention to detail and organization
  • Familiarity with inventory and shop processes
  • Understanding of the metric system
  • Excellent communication and interpersonal skills
  • Teamwork ethic that contributes to a positive environment
  • Problem solving skills
  • Ability to lift more than 35 lbs.
  • Bachelor’s Degree is a plus 
  • Microsoft Office is a plus
  • COVID-19 vaccination