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Careers

Check this space for opportunities to join our growing team!

Our Team

Join the team at GENLED Brands™ and prepare to light up the world! GENLED Brands™ manufactures state-of-the-art solutions for architectural and signage lighting customers around the globe. Our business is driven by innovation and collaboration. We foster a teamwork environment where your success is our success. If you’re ready to take your career to the next level, check out our job openings and apply today!

GENLED Brands is looking for a full-time Shipping Manager to work in our East Rutherford, NJ, headquarters. This position will report to the Warehouse Manager and will be responsible for logistical planning, pick/pack and scheduling for outgoing orders to meet customers’ requirement. The ideal candidate will have prior experience in shipping (receiving is a plus) for domestic and international freight. The functions of this position demand consistency, high attention to detail, accuracy and strong organizational skills. Please send your resume and cover letter to hiring@GENLEDBrands.com for immediate consideration.

Responsibilities

  • Utilize knowledge to plan, quote, dispatch LTL and Truckload carriers to end users.
  • Interact with various freight forwarders to schedule pickup and delivery.
  • Work with carriers to alleviate refused deliveries, damaged freight issues and freight claims. 
  • Prepare export documents for international shipments according to company procedures, guidelines and Export Administration Regulations (EAR).
  • Monitor customs clearance and regulatory holds and follow up with customers as needed.
  • Ensure coordination of required paperwork/documentation including bill of lading, address label, Certificate of Conformity (CofC), duties, domestic tax invoices, shipping information and carriage terms.
  • Assemble orders and prepare goods for shipment.
  • Record shipment data including weight, charges and space availability.
  • Complete shipping reports.
  • Effectively and promptly communicate (verbally and electronically) all applicable load concerns, special considerations, customer service complaints, etc., to warehouse management.
  • Ensure that all system transactions are accurate and timely to reflect correct inventory position at any time.
  • Maintain a clean, neat, member-ready area.
  • Perform other miscellaneous duties as requested, directed or assigned.

Requirements

  • 3+ years of domestic and international shipping experience (receiving is a plus)
  • Knowledge of international shipping guidelines and customs procedures (mandatory)
  • Basic Microsoft Office skills
  • Forklift experience (certification is a plus)
  • Experience with Warehouse Management Systems
  • Experience with MS Dynamics Great Plains
  • Ability to multitask in a fast-paced environment
  • Ability to adapt to changing organizational and operational needs
  • Strong communication skills and teamwork mentality

Can you help us put our customers first? Are you an upbeat, positive-thinking problem solver who isn’t happy until their customer is happy? Then we want to meet you! GENLED Brands is seeking a full-time (40 hrs./week) Customer Service Representative who will be responsible for assisting customers with new and current orders by responding to quote and pricing requests and providing product sales and service support to our customers, vendors and our sales team. A successful Customer Service Representative can remain professional and courteous at all times while offering timely and accurate assistance. We need someone who knows that no problem is too big (or too small) to provide our partners with stellar assistance. If that someone is you, please send a resume and cover letter to hiring@GENLEDBrands.com for immediate consideration!

Responsibilities

  • Build rapport with our clients (new or existing) through email and over the phone.
  • Discover client needs and provide exceptional customer service.
  • Confirm and enter new purchase orders into our computer system.
  • Process order fulfillment for domestic and international orders.
  • Respond to any customer inquiries and requests.
  • Bridge communication between customers and production department.
  • Handle post-sales issues.
  • Handle miscellaneous duties including entering product codes, assisting sales staff, etc.

Requirements

  • Bachelor’s Degree (preferred)
  • 3+ years of customer service experience (LED lighting industry preferred)
  • Proficiency in MS Dynamics Great Plains
  • Knowledge of Microsoft Office Suite
  • Familiarity with inventory and order processing software
  • Good phone etiquette and strong customer service skills
  • Ability to respond to client needs in a positive manner while maintaining professional demeanor
  • Excellent verbal and written communication and interpersonal skills
  • Solid teamwork abilities to contribute to a positive environment
  • Attention to detail
  • Strong organization and time management skills
  • Problem-solving abilities
  • COVID-19 vaccination

GENLED Brands™ seeks to hire full-time sales associates in expanding Southeast Asia markets (Indonesia, Philippines, Malaysia, Singapore, Korea, Japan). These exciting opportunities will allow the successful candidates to represent our two global brands: the LED signage lighting company AgiLight and the custom architectural LED lighting manufacturer Acolyte. These positions will be responsible for creating sales opportunities and winning business from targeted sign companies, display manufacturers, specialized distributors, etc. This will require daily exchange with the company customer base to build rapport with distributor sales teams and to increase product awareness. Execution of these roles involves time and territory planning, on-site sales calls, introduction of new products, application consultation, operational pricing, claims management, collection and reaching sales goals. Successful candidates will receive training on GENLED Brands™ sales processes, LED technology, and AgiLight and Acolyte products. Reporting to the regional sales manager, he or she will have a proven ability to fill the sales pipeline with opportunities, grow the hit-rate across those opportunities, accurately forecast sales 3 months out, and grow the conversion rate from quotes to collections. Submit your resume and cover letter to hiring@GENLEDBrands.com for immediate consideration!

 

Responsibilities

  • Find new customers and grow existing partnerships.
  • Break down annual business plan for development of existing accounts in line with overall company objectives. Review quarterly with sales management.
  • Efficiently manage time and territory to cover the customer base.
  • Maintain detailed on-going customer records through CRM software. Take ownership for accuracy of account and contact data.
  • Build a strong understanding of the applications where the company’s products provide the greatest benefit and value for the customer.
  • Track and communicate market trends, competitive offerings, operational issues, and opportunities on a global level. Exchange experiences and success stories within global sales team.
  • Provide periodic sales forecasts for assigned sales territory.
  • Develop strong relationships with the company’s customers, distribution network, specifiers and influencers.
  • Orchestrate customer interaction with Finance and Quality departments as needed.
  • Perform other tasks as directed by management.

Requirements

  • Self-motivation, persistence, and ability to independently manage various activities
  • Strong drive to achieve business objectives
  • 3+  years working experience in sales, business development, key account management, or similar
  • Competence in MS Office Suite (Outlook, Excel, PowerPoint)
  • Excellent presentation and written communication skills
  • Strong problem-solving skills
  • Proficiency in English and Chinese, Japanese, Filipino, Tagalog or Malay
  • Proven track record in the signage or architectural lighting industry is a plus
  • Education in electrical engineering or electronics is a plus

GENLED Brands™ seeks to hire a full-time sales associate in the Middle East. This exciting opportunity will allow the successful candidate to represent our two global brands: the LED signage lighting company AgiLight and the custom architectural LED lighting manufacturer Acolyte. This position will be responsible for creating sales opportunities and winning business from targeted sign companies, display manufacturers, specialized distributors, etc. This will require daily exchange with the company customer base to build rapport with distributor sales teams and to increase product awareness. Execution of this role involves time and territory planning, on-site sales calls, introduction of new products, application consultation, operational pricing, claims management, collection and reaching sales goals. The successful candidate will receive training on GENLED Brands™ sales processes, LED technology, and AgiLight and Acolyte products. Reporting to the regional sales manager, he or she will have a proven ability to fill the sales pipeline with opportunities, grow the hit-rate across those opportunities, accurately forecast sales 3 months out, and grow the conversion rate from quotes to collections. Submit your resume and cover letter to hiring@GENLEDBrands.com for immediate consideration!

Responsibilities

  • Find new customers and grow existing partnerships.
  • Break down annual business plan for development of existing accounts in line with overall company objectives. Review quarterly with sales management.
  • Efficiently manage time and territory to cover the customer base.
  • Maintain detailed on-going customer records through CRM software. Take ownership for accuracy of account and contact data.
  • Build a strong understanding of the applications where the company’s products provide the greatest benefit and value for the customer.
  • Track and communicate market trends, competitive offerings, operational issues, and opportunities on a global level. Exchange experiences and success stories within global sales team.
  • Provide periodic sales forecasts for assigned sales territory.
  • Develop strong relationships with the company’s customers, distribution network, specifiers and influencers.
  • Orchestrate customer interaction with Finance and Quality departments as needed.
  • Perform other tasks as directed by management.

Requirements

  • Self-motivation, persistence, and ability to independently manage various activities
  • Strong drive to achieve business objectives
  • 3+ years working experience in sales, business development, key account management, or similar
  • Competence in MS Office Suite (Outlook, Excel, PowerPoint)
  • Excellent presentation and written communication skills
  • Strong problem-solving skills
  • Proficiency in English and Arabic
  • Proven track record in the signage or architectural lighting industry is a plus
  • Education in electrical engineering or electronics is a plus

GENLED Brands™ seeks to hire a full-time sales rep to cover France. This exciting opportunity will allow the successful candidate to represent our two global brands: the LED signage lighting company AgiLight and the custom architectural LED lighting manufacturer Acolyte. This position is responsible for creating sales opportunities and winning business from targeted sign companies, lighting designers, display manufacturers, specialized distributors, etc. This will require daily exchange with the company customer base to build rapport with distributor sales teams and to increase product awareness. Execution of this role involves time and territory planning, on-site sales calls, introduction of new products, application consultation, operational pricing, claims management, collection and reaching sales goals.  The successful candidate will receive training on GENLED Brands™ sales processes, LED technology, and AgiLight and Acolyte products. Reporting to the regional sales manager, he or she will have a proven ability to fill the sales pipeline with opportunities, grow the hit-rate across those opportunities, accurately forecast sales 3 months out, and grow the conversion rate from quotes to collections. Submit your resume and cover letter to hiring@GENLEDBrands.com for immediate consideration!

Responsibilities

  • Find new customers and grow existing partnerships.
  • Break down annual business plan for development of existing accounts in line with overall company objectives. Review quarterly with sales management.
  • Efficiently manage time and territory to cover the customer base.
  • Maintain detailed on-going customer records through CRM software. Take ownership for accuracy of account and contact data.
  • Build a strong understanding of the applications where the company’s products provide the greatest benefit and value for the customer.
  • Track and communicate market trends, competitive offerings, operational issues, and opportunities on a global level. Exchange experiences and success stories within global sales team.
  • Provide periodic sales forecasts for assigned sales territory.
  • Develop strong relationships with the company’s customers, distribution network, specifiers and influencers.
  • Orchestrate customer interaction with Finance and Quality departments as needed.
  • Perform other tasks as directed by management.

Requirements

  • Self-motivation, persistence, and ability to independently manage various activities
  • Strong drive to achieve business objectives
  • 3+ years working experience in sales, business development, key account management, or similar.
  • Competence in MS Office Suite (Outlook, Excel, PowerPoint).
  • Excellent presentation and written communication skills
  • Strong problem-solving skills
  • Proficiency in French and English
  • Proven track record in the signage or architectural lighting industry is a plus
  • Education in electrical engineering or electronics is a plus

GENLED Brands™ seeks to hire a full-time Inside Sales Support Specialist to provide direct support to the Acolyte sales team. This person should have an understanding of inside sales and possess exceptional customer service and communication skills. The ideal candidate will be highly motivated, with a focus on working with customers to service all their needs. Daily activities will consist of communication with internal and external customers and execution of product orders. Successful candidate must be able to maintain detailed supplier records and provide written details on important supplier developments or feedback on request, including weekly updates regarding on-time delivery performance. This position will receive training on Acolyte inside sales standard operating processes, LED technology and Acolyte products. Must be self-motivated and able to independently manage various activities with minimal supervision. Submit your resume and cover letter to hiring@GENLEDBrands.com for immediate consideration!

Responsibilities

  • Represent Acolyte in a positive and professional manner at all times.
  • Arrive to work and meetings on time and in an organized manner.
  • Communicate clearly and effectively with internal and external customers to provide support and build solid customer relationships.
  • Coordinate regional sales activities with outside sales team and prepare for weekly sales calls.
  • Provide customers accurate and timely product estimates.
  • Manage daily customer orders in a timely manner (receive orders and confirm with customer, provide shipment tracking or order status).
  • Proactively participate in daily shipping activities, including: prepping shipping documents, ensuring accuracy, and returning paper work to the warehouse to meet daily shipping deadlines.
  • Coordinate international sales and shipping as needed.
  • Establish and conduct regular customer review calls while building follow-up action plans tracked in CRM system.
  • Perform other duties as assigned by your manager and/or as requested by upper management.

Requirements

  • Inside sales and customer service skills
  • Working knowledge of Microsoft Office
  • Working knowledge of Order Entry software preferred
  • Working knowledge of Microsoft Dynamics CRM preferred
  • Working knowledge of shipping software preferred, including: UPS, FedEx, DHL and freight carriers
  • LED lighting experience strongly preferred
  • COVID-19 vaccination

GENLED  Brands™ seeks an experienced LED Technician to join our team full time in East Rutherford, N.J. The LED Technician will primarily be responsible for assembling and building orders, as well as maintaining daily shop flows. Position offers excellent benefits and competitive salary commensurate with experience. Submit your resume and cover letter to hiring@GENLEDBrands.com for immediate consideration.

Responsibilities

  • Build and assemble new LED product orders.
  • Solder, label, and cut LED products including aluminum channels.
  • Rebuild or repair products with RMA issues.
  • Various shop duties as needed.

Requirements

  • 1-2 years previous experience in LED manufacturing
  • Attention to detail and organization
  • Familiarity with inventory and shop processes
  • Understanding of the metric system
  • Excellent communication and interpersonal skills
  • Teamwork ethic that contributes to a positive environment
  • Problem solving skills
  • Ability to lift more than 35 lbs.
  • Bachelor’s Degree is a plus 
  • Microsoft Office is a plus
  • COVID-19 vaccination

We are looking for a Receiving and Material Manager to manage the receipt, storage and distribution of our products and parts.  Reporting to the Warehouse Manager, this position must be able to communicate and work well with peers, customers, the sales department, management, and our warehouse staff.  Submit resume and cover letter to hiring@GENLEDBrands.com. 

Responsibilities

  • Logistical planning for inbound orders and in-stock materials and parts
  • Manage incoming shipments and receipt of all products, materials and supplies
  • Track, trace and update status of incoming shipments
  • Promptly receive and unpack materials and supplies; sort and stock receivables
  • Complete receiving reports
  • Engage with vendors and drivers with a positive attitude
  • Pick/Pull material per customer order, distribute to production/assembly area and maintain daily move log
  • Accurately scan and count inventory
  • Receive goods into the inventory management database
  • Process daily receiving reports; ensure all open returns are processed
  • Receive and verify defective returns; unpack equipment, materials and or consumable supplies against the packing slip(s)
  • Report and document any damages and discrepancies for accounting, reimbursement and record-keeping purposes
  • Effectively and promptly communicate (verbal and electronic) all applicable load concerns, special considerations, customer service complaints, etc. to warehouse management
  • Ensure all system transactions are accurate and timely to reflect correct inventory position at any time
  • Maintain a clean, neat area; keep stock area organized
  • Perform other duties as requested, directed or assigned

Requirements

  • 3+ years of receiving and/or material handling experience (Both Domestic and International a must)
  • Basic Microsoft Office skills
  • Forklift experience
  • WMS (Warehouse Management Systems) experience (G.P. a plus)
  • Consistency, high attention to detail, accuracy, efficiency, strong organizational skills
  • Ability to multi-task in a fast-paced environment
  • Effective communicator, verbal and written
  • Ability to adapt to changing organizational and operational needs
  • COVID-19 vaccination

GENLED Brands has established an internship and/or co-op program in our Engineering department, to discover and develop the talents for LED lighting product development. The internship is approximately 3 months (but may be extended), the co-op is 6 months to 12 months. The selected student will have the opportunity to work with Electrical Design Engineers primarily, and with Mechanical and Quality Engineers in design and manufacturing development processes. To apply, please email your resume and cover letter to bsilwester@genledbrands.com.

Responsibilities

  • Assemble printed circuit boards with electronic components for LED modules and light fixtures
  • Conduct electrical and thermal testing for LED modules and light fixtures per specs and conduct data analysis and reporting
  • Assist engineers in developing the LED light fixture assembly process in-house
  • Assist engineers in developing the in-line testing procedures of LED light fixture production line
  • Assist Electrical Engineers to develop and update technical documents for LED modules and light fixtures, including PCB layout, Bill of Materials, in-line testing specs

Requirements

  • Graduate or undergraduate student, majoring in Electrical Engineering
  • Preferred with experience in printed circuit board assembly, electronic or mechanical testing
  • Proficient with MS-Excel, Word, Power Point
  • Hands-on, hard-working, willing to work with the team and support team members
  • Excellent written and verbal communication skills
  • COVID-19 vaccination